Requesting Adjustments – Email Templates and Toolkit

Requesting reasonable adjustments shouldn’t require a perfect email, a burst of confidence, or hours of trying to find the right words. For many people, the hardest part is simply knowing where to start, especially when you’re already managing fatigue, overwhelm or a lack of clarity from your workplace.

This toolkit was created for those moments.
It gives you clear, copy-and-paste wording that helps you communicate what you need without over-explaining, minimising yourself, or worrying about tone.

What this toolkit helps you do

This toolkit is for moments when you know what needs to change at work but don’t have the energy or clarity to phrase the request. It provides simple, copy-ready wording you can use to make the request, follow up if there’s no response, and speak about your needs in a meeting.

What’s inside

This toolkit includes:

• three email templates in gentle, neutral and direct tones
• a follow-up email for situations where your request isn’t acknowledged
• a short script to help you speak through your needs in a meeting
• example adjustments to support your wording
• example barriers to help you explain the impact without referencing diagnosis
• a brief outline of what HR may ask for when reviewing a request
• further reading if you want to explore the legal framework in more depth

The templates are arranged in a simple format so you can copy and paste them easily when you need them.

Who this is for

This toolkit is for anyone who needs to request adjustments at work and wants clear wording to support the process. It is suitable for neurodivergent, disabled and chronically ill professionals, people in new roles, and those returning to work after time away. It can also help if you find written communication difficult or if you tend to freeze when trying to explain what you need.

Why this matters

Requesting adjustments often becomes difficult, not because the need is unclear, but because finding the right wording takes time and energy. This resource provides language that keeps the focus on your role, the barrier you are experiencing, and the adjustment that would support you. It removes the pressure to draft a detailed explanation and helps you make a clear, structured request that aligns with your rights at work.